Training

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METRICS PARTNER NETWORK

TRAINING COURSE SCHEDULE

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FUNCTIONAL SIZING

How to Do It, How to Use It

Concepts for Managers

Unleash the Power of Function Point Analysis Using the Function Point WORKBENCH™

Advanced Techniques

SOFTWARE ESTIMATING

Early Life-Cycle Estimating

Getting Real About Support Costs

SPRKnowledgePLAN™

Generating Project Estimates

Managing the Estimating Infrastructure

METRICS & PROJECT MANAGEMENT

Agile Project Management

Concepts of Software Measurement

A User Requirements Basis for Software Measurement

"Getting Real About Software Support Costs" - Forecasting Production Support Resources and Costs

1 day workshop

The development of a Product Support Rating provides both production support providers and clients with an an effective mechanism for estimating production support resources and costs.

At the completion of the course, participants will be able to:

• forecast a software application's production support resource requirements and costs

• utilise the support forecasts for comparison, evaluation and negotiation.

View detailed course description.

Some Function Point WORKBENCH™ Users: IBM, MasterCard International, Dresdner Bank AG, Infosys, AXA, INSIEL, DHL, Austrian Airlines, Kommunedata, Bank of Canada, Deutsche Bank, CSC, National Westminster Bank, EDS, Motorola, AMP, Southern California Edison, AT&T, General Motors, ESCOM, Lloyds of London, DMR, Target, PTT Telecom, Siemens